How can we help?
Already a Seyon Lab customer? Here's how to reach us, and where to start for each product.
Tell us your restaurant, the product and what's happening, and we'll get back to you.
ThambiOrder
For questions about online orders, your regular or catering menu, or a catering booking, email us with your restaurant's name and the order number.
ThambiReserve
For questions about bookings, your booking page or the emails guests receive, email us with your restaurant's name and the booking date.
ThambiPrint
If orders stop printing, first check that the kitchen tablet is switched on, charged and connected to Wi-Fi, and that the printer has paper. If that doesn't fix it, email us with your location.
ThambiTime
If a staff member can't clock in, check that the tablet is connected to Wi-Fi. For questions about timesheets, email us with your location and the dates.
ThambiReport
Signing in, sign-in codes, Face ID and access are covered on the ThambiReport support page.
Not a customer yet?
Book a free demo and we'll show you around.